Business Process Outsourcer positions Artificial Intelligence


  • Business Process Outsourcer
  • 560 Mio. € annual revenue / 6.800 employees

Initiatives with Customer Experts:

  • Analysis of BPO customers’ painpoints and the market trends 
  • Determination of the outsourcer’s target positioning in process automation
  • Preparation of use cases for the automation of business processes with artificial intelligence and robotic process automation
  • Definition of the marketing message and structuring of sales toolbox


  • Targeted marketing and sales initiative
  • Customer perception of the provider massively enhanced
  • Pipeline development

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