MECHANICAL ENGINEERING GROUP INCREASES SERVICE BUSINESS BY 15%

Company:

• Machinery and plant manufacturer 
• Global player – active in more than 100 countries worldwide
• 7,000 million € annual revenue / 25,000 employees

Initiatives with Customer Experts:

• Big data analysis of spare parts / wear parts sales with existing machine customers
• Implementation of sales initiatives to actively approach customers on spare parts / wear parts potentials

Benefits:

• Targeted pipeline development
• Active sales process to address customers with spare parts potential
• Sales tests resulting in 15% increase in revenues within a few weeks 
• Learnings for optimising the spare parts strategy

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Do you want to find and realise up-/cross-selling potentials?

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